harrah's hotel and casino laughlin nevada

We are disappointed to hear that you did not have a positive experience during your stay with us.

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We hope you will give us another opportunity to create a better experience. Please also understand that we have experienced strong customer demand for virtually all the services that we render with hotel accommodations being no exception and therefore wait times can be affected. We are very sorry to learn that you didn’t experience this type of service. We have spent a great deal of time ensuring that our employees are trained in all facets of their job, which includes excellent customer service. I trust you would enjoy one of these fabulous remodeled rooms which offer a refrigerator, coffee maker and safe. We are also excited about our remodeled South Tower rooms. I’m pleased to mention that we are updating our rooms with fresh paint, new carpeting and mattresses where needed, some new furnishings and other projects which we will continue through 2019. We actually have a regular maintenance program and special projects in an ongoing effort to keep our property up-to-date.

Please be assured that your comfort is very important and if you should ever experience an issue with your room during a future visit, please don’t hesitate to ask for the Guest Service Manager at the Front Desk and they would be pleased to be of assistance in resolving any issue with your room. We are very sorry to learn that you didn’t enjoy your stay. Thank you for sharing your comments regarding your recent visit to Harrah’s Laughlin. Radisson Blu Beach Resort, Milatos Crete.

Harrah's hotel and casino laughlin nevada